Bob Burdenski is an internationally-recognized annual giving and engagement consultant, author, speaker, trainer, and CASE Laureate, and has served more than 200 institutions since 1994. He has worked with clients of all sizes throughout the U.S., Canada, Europe, Australia & Asia. He's the author of the Council for the Advancement and Support of Education (CASE) bestsellers Innovations in Annual Giving: Ten Departures That Worked, More Innovations in Annual Giving: Ten Global Departures That Worked.and the newly-aa4published Online Innovations in Annual and Regular Giving: Ten Dozen Departures That Worked.
Rachel is a true phonathon expert benefitting from a long and varied career in tele-fundraising. Over the last decade she has graduated from student caller, to professional tele-fundraiser, to phonathon manager and now phonathon consultant. In her present role at VanillaSoft she works closely with more than 50 universities around the world on a wide variety of telephone-based campaigns. In previous roles she has managed teams of 40 telephone fundraisers, worked with the likes of Oxfam, Unicef, NSPCC and Cancer Research UK, and set telephone campaign records from the most funds raised to the best ROI.
Darryl Praill, CMO of VanillaSoft, is a high-tech marketing executive with over 25 years experience spanning startups, re-starts, consolidations, acquisitions, and divestments. He has been widely quoted in the media including television, press, and trade publications. He is a guest lecturer, public speaker, and radio personality and has been featured in numerous podcasts, case studies, and best-selling books.