Guided Selling Tools
Integrated Communication Tools
- Automated lead routing
- Sales cadence management
- Lead and sales tracking
- SMS text
- Call recording
- Group conferencing
- A content or document library
- Easy-to-access and share product and marketing information
- Templates that allow for quick and simple personalisation
So, what’s so innovative and game changing about VanillaSoft?
It’s a combination of technology, process, and usability…and learning from the mistakes of traditional CRM systems.
With a traditional CRM, sales people spend much more time managing their sales process than they do on their primary function — sales. CRM is 'list-based', meaning reps must choose who to call and when and organise their own workflows.
VanillaSoft created a 'queue-based' routing technology, forming a dynamic queue of prioritised leads and eliminating the need for deliberation on the part of agents and the possibility of agent bias or discrimination. This drives the best available leads to your reps, ensuring management logic and best practices are being consistently applied, without compromising on productivity and efficiency.
By engineering the queue, instantiating the cadence, and continually optimising and learning from sales engagements, VanillaSoft completely innovated how Sales teams perform, with a view to;
- Ensuring maximum return on lead investment
- Driving new opportunities into the sales pipeline Increasing sales productivity (often in excess of 100%)
- Prioritising leads to optimise sales conversion rates Improving efficiency and effectiveness of sales rep activity
- Automating the sales workflow to the maximum possible extent
- Ensuring sales agents adhere to uniform best practices and sales logic
- Taking decision-making agency/autonomy away from agents
- Giving sales managers maximum control over agent sales behaviour
- Guaranteeing consistent follow up activity in respect of every lead
VanillaSoft has changed the game.