Richard Harris brings 20+ years of sales and Saas experience working with companies like Google, Zoom, Pandora, Visa, Pager Duty, and Gainsight. Richard focuses on a relaxed conversation sales approach supported by N.E.A.T. Selling (Need, Economic Impact, Access to Authority, Timeline). His passion is to help reps close the gap between old school feature benefits to a natural language approach that allows for a process to exist and allow each rep to maintain authenticity. The goal of Richard's training is to get people to stop talking about what they do and get them to start talking about the pains they solve and teaching sales reps how to earn the right to ask questions.
Darryl Praill, CMO of VanillaSoft, is a high-tech marketing executive with over 25 years experience spanning startups, re-starts, consolidations, acquisitions, and divestments. He has been widely quoted in the media including television, press, and trade publications. He is a guest lecturer, public speaker, and radio personality and has been featured in numerous podcasts, case studies, and best-selling books.